Privacy Policy
Last Updated: September 8, 2026
All-Pro Enterprises, Inc. (“All-Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit www.all-proent.com, contact us, request a quote, or otherwise interact with us.
Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information.
Information You Provide
When you complete our contact form or request a quote, we may collect:
- Your name
- Company or organization name
- Email address
- Telephone number
- Service address, including city, state, and ZIP code
- The services in which you are interested
- Information included in your comments, questions, or quote request
- How you heard about All-Pro
- Any other information you choose to provide
Please do not submit sensitive personal information through our website forms unless it is necessary for your request.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information about your browser, device, and use of the website, including:
- Internet Protocol address
- Device and browser type
- Operating system
- Approximate location derived from an IP address
- Pages viewed and links clicked
- Referring website or advertising source
- Date and time of visits
- Cookie and similar technology identifiers
- Information about interactions with our advertisements and website forms
We collect this information through cookies, pixels, tags, server logs, and similar technologies.
How We Use Personal Information
We may use personal information to:
- Respond to questions and requests
- Prepare and provide estimates or quotes
- Communicate about requested or contracted services
- Schedule, manage, and provide services
- Maintain customer and business records
- Improve our website, services, and customer experience
- Measure website traffic and understand how visitors use the website
- Measure the performance and effectiveness of our advertising
- Detect and prevent fraud, misuse, or security incidents
- Comply with legal, regulatory, insurance, accounting, and contractual requirements
- Establish, exercise, or defend legal claims
Information submitted through our contact and quote forms is used to respond to the request, provide requested services, and maintain appropriate business records. We do not use form information to send unrelated marketing communications unless you separately agree to receive them.
Cookies and Similar Technologies
Our website uses cookies and similar technologies. Some cookies are necessary for the website to function. Others help us understand website use, measure advertising results, remember privacy preferences, or provide embedded content.
You may manage nonessential cookies through the cookie banner or privacy-preference control available on our website. Disabling certain cookies may affect some website features.
Your browser may also provide settings that allow you to block or delete cookies. These browser controls operate separately from the privacy choices provided on our website.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as your device type, browser, approximate location, pages visited, referring source, and interactions with the website.
We use this information in aggregated reports to evaluate website traffic and improve our website and services. Google may process this information on our behalf under its applicable terms and privacy policies.
Where required, Google Analytics is controlled according to the choices you make through our cookie banner.
Google Ads and Conversion Measurement
We occasionally advertise through Google Ads. We use Google Ads conversion measurement to understand whether an advertisement resulted in an action such as a contact request or quote request.
Google Ads technologies may receive online identifiers and information about your visit or interaction with our website. We currently use this technology for advertising measurement and do not intentionally use website visitor information to create remarketing audiences.
Under some privacy laws, disclosure of online identifiers to an advertising provider may be considered “sharing” personal information for advertising purposes even when no money is exchanged. California residents may opt out through our cookie banner or the “Do Not Sell or Share My Personal Information” or privacy-choices link provided on our website.
Embedded YouTube Videos
Some pages contain videos embedded from YouTube, a Google service. When a YouTube video loads or is played, YouTube may receive information about your device, browser, IP address, page visit, and interaction with the video. YouTube may also use cookies or similar technologies according to Google’s privacy practices.
Where required, embedded YouTube content will not load until you provide the applicable consent through our cookie banner. If you do not provide consent, the video may be unavailable.
How We Disclose Personal Information
We may disclose personal information to service providers and contractors that assist us with:
- Website hosting and maintenance
- Website forms and email delivery
- Customer communications and business management
- Analytics and advertising measurement
- Data storage, security, and fraud prevention
- Legal, accounting, insurance, and professional services
These providers may process personal information only as necessary to perform services for us or as otherwise permitted by law and their applicable agreements.
We may also disclose information:
- When required by law, legal process, or governmental request
- To protect the rights, property, security, or safety of All-Pro, our customers, or others
- In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction
- At your direction or with your consent
We do not sell personal information for money. As explained above, certain advertising-measurement activities may be considered “sharing” under California law.
Categories of Personal Information Collected and Disclosed
During the preceding 12 months, we may have collected the following categories of personal information:
- Identifiers: Names, postal addresses, email addresses, telephone numbers, IP addresses, and online identifiers.
- Customer-record information: Contact details and service-related information.
- Commercial information: Services requested, estimates, customer relationships, and service history.
- Internet or electronic-network activity: Browsing activity, interactions with our website, advertising attribution, and device information.
- Geolocation information: Approximate location inferred from an IP address.
- Professional or employment-related information: A company or organization name provided with a service inquiry.
- Inferences: Likely service interests derived from website or advertising interactions.
We collect this information directly from consumers, automatically from browsers and devices, and from service providers such as website analytics and advertising platforms.
We may disclose these categories to website and technology providers, analytics providers, advertising and measurement providers, customer-management providers, and professional advisers for the business purposes described in this policy.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Website contact and quote-form entries that do not result in an ongoing customer relationship are generally retained in the website system for no longer than 90 days. Information needed to respond to a request, prepare an estimate, provide services, document a customer relationship, comply with legal or insurance obligations, resolve disputes, or enforce agreements may be transferred to our business records and retained for the applicable operational or legally required period.
Analytics, advertising-measurement, security, and cookie-consent information is retained according to our settings, the purposes for which it was collected, and the retention practices of the applicable service provider.
We may retain information for a longer period when reasonably necessary to comply with law, meet tax, accounting, licensing, insurance, or contractual requirements, prevent fraud, or establish, exercise, or defend legal claims.
California Privacy Rights
Subject to applicable law and certain exceptions, California residents may have the right to:
- Know the categories and specific pieces of personal information we have collected about them
- Know the sources from which personal information was collected
- Know the purposes for collecting, using, selling, or sharing personal information
- Know the categories of third parties to whom personal information was disclosed, sold, or shared
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit certain uses and disclosures of sensitive personal information, when applicable
- Receive equal service and pricing without unlawful discrimination for exercising their privacy rights
We do not use or disclose sensitive personal information for purposes that require a separate right-to-limit mechanism under California law.
Exercising Your Rights
To submit a California privacy request, you may:
- Use our online contact form
- Call us at 800-346-9955
- Write to us at the address provided below
Please describe the right you wish to exercise and provide enough information for us to identify the records associated with you.
For requests to know, delete, or correct information, we may need to verify your identity. Verification may involve matching information you provide with information already maintained in our records. We will use information submitted for verification only to evaluate and respond to the request.
You may authorize another person to submit a request on your behalf. We may require proof that the person is authorized to act for you and may also ask you to verify your identity directly with us.
We will respond within the time required by applicable law.
Do Not Sell or Share My Personal Information
We do not sell personal information in exchange for money. However, our use of certain advertising-measurement technologies may be considered “sharing” under California law.
You may opt out of the sale or sharing of your personal information by selecting the “Do Not Sell or Share My Personal Information” or privacy-choices link on our website and disabling advertising cookies.
We also process recognized browser-based opt-out preference signals, including Global Privacy Control, as requests to opt out for the browser or device transmitting the signal, as required by applicable law.
Opting out does not prevent you from seeing advertisements. It limits the use or disclosure of your information for covered advertising activities.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. No website, transmission method, or storage system can be guaranteed to be completely secure.
Access to personal information is limited to personnel and service providers who reasonably need it to perform their duties or provide services.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If we learn that we have collected such information, we will take reasonable steps to delete it.
External Websites and Services
Our website may link to websites or services operated by other organizations. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations. The “Last Updated” date at the top identifies the most recent revision.
Contact Us
For questions about this Privacy Policy or our handling of personal information, use our online contact form, call 800-346-9955, or write to:
All-Pro Enterprises, Inc.P.O. Box 3116
San Dimas, California 91773
